Last updated on November 7, 2025
Last updated: November 7, 2025
This agreement is between you ("you") and AiFlow, Inc., doing business as Verata ("we", "us", or "our"), registered in Delaware, United States, at 858 Capp Street, #8, San Francisco, CA 94110.
By accessing the Site (website, related media, mobile site, or app), you agree to these Terms of Use. If you do not agree, you are prohibited from using the Site and must discontinue use immediately.
The parties may supplement or change these Terms by mutual agreement.
The Site is not intended for use in any jurisdiction where such use would be illegal or require registration. Users accessing the Site from other locations are responsible for compliance with local laws as applicable.
The Site does not comply with industry-specific regulations (e.g., HIPAA, FISMA, GLBA). Do not use if your interactions are subject to these regulations.
Users must be at least 18 years old to use or register for the Site.
All content (source code, databases, software, designs, audio, video, text, photos, graphics, trademarks, service marks, logos) is owned or licensed by us.
Content is for your personal, non-commercial use only, "AS IS." You may download/print content for personal use only if eligible.
No part may be copied, reproduced, distributed, sold, etc., for commercial purposes without written permission.
All rights not expressly granted to you are reserved by us.
By using the Site you warrant that:
Note: If you submit false information, we may suspend or terminate your account and refuse future service.
You may need to pay to access some services. You must provide complete, current, and accurate billing info and keep it updated.
Payment occurs via online billing. Sales tax may apply. All prices are in U.S. dollars and may change at any time.
For recurring charges, you authorize automatic billing until cancellation notice.
We may correct pricing errors/mistakes, even if already billed, and may refuse orders at our discretion.
Cancel your subscription anytime via your account or by contacting us. Cancellation is effective at the end of the current paid term.
If unsatisfied, please email: contact@aiflow.solutions.
You may NOT:
(Permitted Use Exception:) Identifying or recruiting individuals is permitted.
The Site may allow you to submit content ("Contributions"), which may be visible to others and governed by the Privacy Policy.
Note: Violation may result in content removal, account suspension, or termination.
We may access, store, process, and use the data you provide per our Privacy Policy.
Any suggestions or feedback you submit may be used by us for any purpose without compensation.
You retain ownership of your Contributions and their associated rights. We disclaim liability for any user-provided content. You are responsible for your Contributions and agree not to take legal action against us for them.
Questions, comments, suggestions, ideas, or feedback submitted to us are non-confidential and become our property.
We have exclusive rights to use and disseminate Submissions for any lawful purpose without acknowledgment or compensation.
You waive all moral rights to Submissions and warrant originality or the right to submit.
All other information you provide remains your confidential information. We will not disclose or use such confidential information except as required to provide services under these Terms. We will safeguard your confidential information reasonably and at least as well as our own.
Our services are "commercial items" as defined in applicable federal law.
This clause replaces any other government rights-in-data clauses.
We reserve the right to:
These Terms remain effective while you use the Site.
We may deny access or terminate your account with written notice for violation of these terms or any illegal activity.
If terminated, you cannot register or create a new account under your or another's name. We may pursue legal remedies as needed.
We may change, modify, or remove Site content at any time without notice and are not obligated to update information.
We may discontinue or suspend the Site at any time. We are not liable for downtime or loss due to lack of access.
We are not required to maintain, support, or provide updates/corrections for the Site.
These Terms are governed by the laws of the United States and the State of Delaware. The courts of the United States have exclusive jurisdiction to resolve any disputes.
Parties must attempt to resolve disputes informally for at least 60 days before arbitration. Negotiations commence upon written notice from either party.
If unresolved, all disputes are settled by binding arbitration under AAA rules in Delaware, USA. Arbitration may be done in person, by phone, online, or via documents. No class actions or representative claims allowed.
Disputes concerning intellectual property, theft, piracy, privacy, or requests for injunctive relief are not subject to informal negotiation/arbitration.
If a dispute proceeds in court, it must be in the state/federal courts in Delaware and both parties consent to jurisdiction.
If any provision is unenforceable, that dispute will be handled in court, not arbitration.
We may correct errors, inaccuracies, or omissions in Site information, including pricing, at any time without notice.
The Site is provided "AS IS" and "AS AVAILABLE." No warranties (express/implied), including merchantability, fitness for a particular purpose, or non-infringement. We are not responsible for errors, damages, unauthorized access, interruptions, viruses, or transactions with third parties.
Neither party, nor their directors, employees, or agents, are liable for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, even if advised of the possibility. This does not limit a party's indemnification obligations.
You agree to defend, indemnify, and hold us (and affiliates, officers, agents, employees) harmless from any claims, losses, or damages due to:
We may assume exclusive defense at your expense, and you must cooperate.
We will defend, indemnify, and hold you harmless for losses arising from our breach or third-party IP claims regarding the services or Site.
We maintain certain transmitted or Site-related data, but you are responsible for your data and activities.
We will not use your data to train AI/LLM models; you retain ownership of your input data.
We protect your confidential information and will not share it with third parties except to provide our services. Data can be deleted upon your request.
Emails, online forms, and Site visits are considered electronic communications. You agree to electronic signatures, contracts, and records and agree these fulfill legal requirements for written documents. You waive rights to original signatures or paper records where allowed by law.
These Terms and any policies are the entire agreement between you and us.
Failure to enforce any provision does not constitute a waiver.
We may assign rights/obligations; you may not without written permission.
We are not liable for events beyond our control.
Unlawful or unenforceable provisions are severable; remainder remains valid.
These Terms do not create any agency, partnership, or joint venture.
These Terms shall not be construed against us as drafter.
We will not list your name, logo, or trademarks in our marketing.
For complaints or further information, contact:
Email: privacy@veratainsight.com
(General Version)
Personal Information is defined as any data linked, directly or indirectly, to an individual or household. AiFlow, Inc., doing business as Verata ("Service Provider"), agrees to:
Service Provider must not collect, retain, use, sell, or disclose Personal Information:
Service Provider must respond to any Client request regarding Personal Information within five (5) business days. Service Provider cannot combine Personal Information with information from other sources, except as allowed by law or necessary for services.
Client will inform Service Provider of any data subject requests under Privacy Obligations. Service Provider must promptly forward any such requests it receives for Client within three (3) business days. Client may take steps to review Service Provider's compliance with Privacy Obligations.
Service Provider may only use subcontractors after giving Client an opportunity to object. Any subcontractor must also comply with Privacy Obligations and this DPA.
Client may take steps to prevent or remediate unauthorized use. Service Provider must promptly notify Client if it can no longer meet Privacy Obligations.
Service Provider will defend, indemnify, and hold harmless Client and affiliates for losses from non-compliance with this DPA.
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